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Fire Awareness
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Training2Care
Fire Awareness
Fire Awareness
Fire Awareness
Fire Awareness
Fire Awareness
Fire Awareness

Fire Awareness

logo icon THE ITEM CODE: T2C149, T2C20
Our Price: £240.00
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Description

Course Title:  Effective Communication

Course length 2- 3 hours

Maximum number to attend 15

Webinar Session up to 2 hours 

This course is aimed at all staff in health and social care.  

At the end of the training session, there is a short written assessment to evidence the learning of the attendees.


Learning Outcome

Assessment Criteria

Introduction - Importance of communication in the adult social care setting.

 Identify reasons why people communicate 

Explain how effective communication affects all aspects of working in adult social care settings 

Explain why it is important to observe an   individual's reactions when communicating with them 

Individuals communication and language needs

Explain why it is important to find out an individual's communication and language needs

Describe a range of communication methods 

Barriers to communication

Identify barriers to communication

Describe ways to reduce barriers to communication 

Describe ways to check that communication has been understood 

Identify sources of information and support or services to enable more effective communication 

Confidentiality

Define the term 'confidentiality'

Describe ways to maintain confidentiality in day to day communication 

Describe situations where information normally considered to be confidential might need to be shared with agreed others 

Explain how and when to seek advice about confidentiality


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